Frequently asked questions

The GGC Targeted LED Patch is a compact, rechargeable LED skincare device designed to support healthier-looking skin through simple, targeted LED light.

Featuring three light modes: Red, Blue, and Red + Blue — it can be used on areas such as
the under-eyes, forehead, smile lines, cheeks, chin and jawline. Each session
lasts three minutes per area, making it easy to fit into your everyday skincare
routine.

The GGC Targeted LED Patch uses LED (Light Emitting Diode) technology to deliver specific wavelengths of light to targeted areas of the skin. It offers three light modes: Red, Blue and Red + Blue. Choose the mode that best suits your skincare goals.

Yes. LED technology has been studied for cosmetic skincare applications. The GGC Targeted LED Patch uses 630 nm Red Light and 460 nm Blue Light, with Red, Blue and Red + Blue modes for different skincare goals.

When used consistently as directed, the device is designed to help improve the appearance of fine lines, support skin radiance, and improve the appearance of blemish-prone skin.

That is much closer to the exact scientific wording NUON confirmed.

Red Light (630 nm): Helps improve the appearance of fine lines and wrinkles and uneven skin texture, while supporting smoother-looking, firmer-looking, healthier-looking skin and skin radiance.

Blue Light (460 nm): Helps improve the appearance of blemish-prone skin and surface blemishes, while supporting clearer-looking skin and the appearance of refined skin texture.

Red + Blue Light: Combines both wavelengths to support overall skin appearance, skin radiance, brighter-looking skin, smoother and even-looking skin, and overall skin balance.

The best light mode depends on your individual skincare goals.

As a simple guide, choose Red Light when your focus is fine lines, texture or radiance; Blue Light for blemish-prone skin; or Red + Blue Light when you want to support a combination of skin goals.

You can also use different light modes on different areas of your face depending on what your skin needs.

Whenever it works best for you.

The GGC Targeted LED Patch is designed to fit around your lifestyle, not the other way around. Use it in the morning, during your lunch break, while answering emails, watching TV, reading a book, doing light everyday activities, or winding down in the evening.

Each session takes just 3 minutes per area, making it easy to incorporate into your day. Consistent use over time is important.

We recommend using the GGC Targeted LED Patch 3 times per week on your desired area. Each session lasts 3 minutes, and the device automatically switches off once the session is complete.

The patch can also be used more frequently, including daily if desired. If completing multiple sessions on the same area in one day, do not exceed a total of 30 minutes on that area within 24 hours.

Results can vary from person to person depending on individual skin concerns and consistency of use.

With consistent use, results may begin to appear after approximately 6 weeks.

Yes. You can use the GGC Targeted LED Patch on multiple targeted facial areas, including the under-eye area, smile lines, forehead, cheeks, chin and jawline.

Complete the 3-minute session on one area before moving to the next.

Yes. You can use different light modes on different areas during the same session. You can also use more than one light mode on the same area, depending on your skincare goals.

Yes. The GGC Targeted LED Patch is designed to complement your existing skincare routine.

If using skincare before your LED session, choose a lightweight, water-based formula and allow it to fully absorb before placing the patch on your skin. Once your LED session is complete, you can continue with the rest of your skincare routine.

For more guidance on which skincare ingredients and products to use before and after your LED session, visit our Beauty Stacking section on the Learn More page.

Yes, but we recommend using them after your LED session rather than immediately before it.

Retinol, retinal, retinoids, strong AHAs and strong BHAs should be avoided immediately before using the patch. Heavy facial oils, thick balms and other heavy occlusive formulas should also be avoided before your LED session.

These products can still remain part of your regular skincare routine and can be applied after your LED session.

For more guidance on what to use before and after LED, visit our Beauty Stacking section on the Learn More page.

No. The adhesive positioning stickers are optional.

If you're moving around - such as doing household chores or other light everyday activities - the stickers can help keep the patch securely in position. If you're sitting or relaxing, you can simply place the patch on the desired area and let it rest gently against your skin during the 3-minute session.

The stickers are single-use and contain no active skincare ingredients.

For the best hygiene, we recommend that each GGC Targeted LED Patch is used by one person only.

Yes. The GGC Targeted LED Patch can also be used on targeted areas of the body, such as your back, arms or legs.

Select the light mode based on your skincare goal and use the patch for a 3-minute session on the desired area.

No. The GGC Targeted LED Patch has a built-in safety feature that prevents the device from operating while it is charging.

If the device is connected to the charging cable while in use, it will automatically switch off. If it is already charging, the device cannot be switched on until it is disconnected from the charging cable.

The GGC Targeted LED Patch takes approximately 30-60 minutes to fully charge using the supplied magnetic charging cable and a 5V DC, 1A USB power adapter.

A flashing white indicator light means the device is charging, and the light will remain solid once charging is complete.

A fully charged GGC Targeted LED Patch provides more than 27 minutes of use, which is approximately 8-10 three-minute sessions.

After each use, wipe the surface of the GGC Targeted LED Patch with a soft, slightly damp cloth.

Do not immerse the device in water or use abrasive cleaners, alcohol or solvents. Allow the device to dry completely before storing or using it again.

If you have sensitive skin, we recommend performing a light sensitivity test before using the GGC Targeted LED Patch for the first time. Test both the device and the adhesive sticker on a small area of skin and monitor the area for 24 hours.

If you experience redness, irritation, itching, discomfort or any other adverse reaction, discontinue use. If symptoms persist, consult a healthcare professional.

If you have light-sensitive skin or a known sensitivity to light, do not use the device.

Do not use the GGC Targeted LED Patch if you have light-sensitive skin, are taking medications known to cause photosensitivity, have a pacemaker or other implanted electronic device, or have a known allergy or sensitivity to silicone or adhesive materials.

Do not use on raised, crusted, broken, bleeding or open skin or open wounds, or on sunburned skin or if you have had sunburn within the past 2 weeks.

Do not use within one month of receiving dermal fillers or facial injections.

Do not use if you are pregnant, planning to become pregnant, or breastfeeding.

If you have a pre-existing medical condition or are unsure whether LED is suitable for you, consult a healthcare professional before use

We’ll be shipping to the UK, US and Canada. We’re currently finalising shipping arrangements with our fulfilment partner. Full shipping details will be published once we’ve confirmed we’re ready to dispatch orders.

We currently accept:

• Visa
• Mastercard
• American Express (Amex)

Due to strict health, sanitary, and skin-contact hygiene requirements, we do not accept returns, exchanges, or refunds for any item that has been opened, unsealed, or used.

Because the GGC Targeted LED Patch is designed for direct application to the face and uses personal adhesive positioning stickers, we cannot safely restock or resell a device once its protective packaging has been opened.

For customers in the UK:

You may request a change-of-mind return within 14 days of delivery, provided the product remains completely unopened and the tamper-evident seal remains intact and untampered with. Once the seal has been broken or the product has been opened, it cannot be returned for change-of-mind purposes.

For customers in the US and Canada:

We do not accept returns, exchanges or refunds for change-of-mind purchases. Except where required by applicable law, all sales are final once the order has been shipped.

This does not affect your rights if your product arrives damaged, is defective, or is not the product you ordered.

If your device has a technical fault:

Please first refer to the Troubleshooting section in your User Manual. If the issue persists, contact info@graceglobalcollective.com with your order number and a brief video showing the issue. GGC will assess the fault and provide the appropriate next steps.

Yes. The GGC Targeted LED Patch comes with a one-year warranty covering manufacturing defects and technical faults, subject to the warranty terms outlined in the User Manual.

If you experience an issue with your device, first refer to the Troubleshooting section in your User Manual. If the issue persists, contact info@graceglobalcollective.com with your order number and details of the issue.

Replacement adhesive positioning stickers will be available separately. We're currently working on making these available for purchase, with more information coming soon.

Each GGC Targeted LED Patch includes 20 single-use adhesive positioning stickers to get you started. The stickers are optional and are designed to help keep your patch in place when you're on the move.